Effective Date: 10-12-2025
 

1. Introduction
 

At Captions.co.in, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.
 

2. Information We Collect
 

We may collect the following types of information:

Personal Information: Name, email address, phone number, company details, and payment information.

Project Files: Audio/video files you upload for transcription or subtitling.

Usage Data: IP address, browser type, pages visited, and other analytics data via cookies.
 

3. How We Use Your Information
 

We use your information to:

Provide and manage our transcription and subtitling services

Communicate with you regarding your orders or inquiries

Improve our website and customer experience

Comply with legal obligations
 

4. Data Security
 

We implement industry-standard security practices to protect your data from unauthorized access, misuse, or disclosure. Files are stored securely and are deleted after project completion unless otherwise agreed.
 

5. Data Sharing

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We do not sell or rent your personal information. We may share data with trusted third-party vendors (e.g., payment processors) only as necessary to provide our services.
 

6. Cookies
 

Our website uses cookies to improve user experience and analyze traffic. You can manage your cookie preferences through your browser settings.
 

7. Your Rights

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You have the right to access, correct, or delete your personal data. To make a request, email us at hello@captions.co.in
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8. Changes to This Policy

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We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.